This privacy policy explains, in a clear and general way, how Antigua Mágica handles the information shared by visitors, customers and users through this website and our official contact channels.
Last updated: July 2026
Antigua Mágica may receive information voluntarily provided by users when they contact us through WhatsApp, email, social media, website forms or other official channels. This may include name, phone number, email address, reservation details, event information, number of guests, preferred date, special requests or messages related to a visit, celebration or event.
The information shared by users is used to answer questions, coordinate reservations, provide information about the menu, celebrations, special experiences or events, prepare follow-up messages, improve customer service and communicate details requested by the user.
When a user requests information about celebrations, romantic experiences, gatherings or events, Antigua Mágica may use the shared details to review availability, understand the type of experience requested and provide a personalized response according to the information provided.
Antigua Mágica may communicate with users through the same channel used by the user to contact us, such as WhatsApp, email, Instagram, Facebook, TikTok or other official channels. The user may stop communication at any time by letting us know through the same channel.
This website may include links or integrations with third-party platforms such as WhatsApp, Google Maps, Waze, Instagram, Facebook and TikTok. The use of those platforms is subject to the privacy policies, terms and conditions of each provider. Antigua Mágica is not responsible for how those external platforms process information once the user interacts with them.
When visiting the website, basic technical information may be processed by the hosting service, browser or third-party tools used for website operation, security, performance or navigation. This may include general technical data such as device type, browser, approximate access information or interactions necessary for the website to function correctly.
Antigua Mágica seeks to handle shared information responsibly, limiting its use to communication, customer service, reservation coordination and follow-up related to the user’s request. Reasonable measures are applied to prevent unauthorized use, loss or improper access to the information shared through our official channels.
Information may be kept for the time necessary to respond to inquiries, coordinate reservations, provide service follow-up or maintain a record of communication related to visits, celebrations or events. When the information is no longer necessary, it may be deleted or no longer actively used.
Users may contact Antigua Mágica to request information about their shared data, ask for corrections, request deletion of information or ask questions about this privacy policy by writing to reservaciones@antiguamagicagt.com or through WhatsApp at 4507 5928.
Antigua Mágica may update this privacy policy when necessary to reflect changes in the website, contact channels, services, legal requirements or internal processes. The updated version will be published on this page.
You may contact us through WhatsApp or email if you have questions about how your information is handled.